FAQ’S
1. What is the value of the deposit and how does it work?
The deposit amount is €1.000,00. In case it is not necessary to use the pledged amount, it will be returned, in its entirety, after an inspection of the vessel.
2. If the damage caused exceeds the value of the security deposit?
In situations where the payments to be made to the Lessor are greater than the amounts pledged, the insurance for the difference will be activated.
3. Why is a deposit paid?
It is intended to guarantee the payment of any damages resulting from misuse or negligence, breach of contract, accidents or loss of equipment, lack of fuel replacement or delays in the delivery of the vessel.
4. Is the boat insured?
Yes, the boat is covered by a personal accident and civil liability insurance policy. Any boat legally registered in tourist maritime activity has these insurance coverages. You can always consult the documentation at the time of boarding.
5. What is the minimum number of people on board?
Safety is our priority, boarding of at least 2 people is mandatory.
6. Is there a minimum age to board?
Safety is our priority, we recommend the boarding of children from 2 years of age, always subject to the assessment of weather and sea conditions, by the person in charge on board.
7. Maximum capacity – Do children count?
Yes, children count as occupants. Extra care must be taken to ensure that children on board always have their vest on. We have children’s vests of various sizes, we ask that you inform us in advance of their age.
8. Under what conditions is the boat delivered?
The boat must be delivered in the same condition as it was found.
9. Is fuel included?
Fuel is not included in the yacht rental unless you opted for the “Fuel no Stress” service.
10. Where can I fill up on fuel?
Boats are rented with a full deposit and must be returned in the same way. Refueling can be done at the Marina da Afurada.
11. If you return the boat without having filled the deposit?
You will have to pay the difference of the fuel consumed, as well as a fee of €50,00 for the refueling service.
12. Where is the departure location?
The boarding place is at dock B of the Marina da Afurada.